Banquet Captain
4.
7 Portola Valley, CA Portola Valley, CA Part-time Part-time $20 - $25 an hour $20 - $25 an hour 1 day ago 1 day ago 1 day ago Date:
Tuesday, October 11, 2022 Position:
Banquet Captain Salary:
Hourly/Non-Exempt Reports to:
Events Director
Summary:
The Banquet Captain will be responsible for exceeding the guests' expectations during an event by supervising banquet events using established policies and procedures.
Adhere to Alpine Hills Tennis & Swimming policies and enforce those with associates.
Essential Duties and
Responsibilities:
Understand and adheres to the Clubs values, safety, and service standards.
Ensure the safety of guests and associates.
Communicate with supervisor throughout shift to ensure efficiency, and report any concerns (safety, service, guest concerns etc.
) Comply with attendance rules and be available to work on a regular basis.
Assist in any setup/reset for the event to the supervisors / coordinator's / guest's specifications.
Perform any other tasks as requested by Management.
Be willing to assist fellow associates and management as needed and be a team player.
Follow all health and safety regulations and maintain banquet cleanliness in front and back of the house.
Understand and reinforces service standards to all banquet staff.
Is the main contact with the guest during the function and greets host in charge and responds to requests maintaining contact throughout the event; ensures guest satisfaction.
Monitor and handles guest complaints.
Manage the banquet staff including event duties and timing during events to ensure efficiency.
Manage all opening /closing side work.
Review setup to ensure it follows the Banquet Event Order including reviewing and implementing table and seating diagrams.
Maintain the authority to refuse alcoholic beverages to intoxicated customers and checks guest ID's as necessary.
Inspect staff uniforms at the beginning of each shift to ensure they meet club standards.
Liaison with housekeeping and maintenance to ensure facility remains clean and in repair.
Responsible for communication with the kitchen regarding food preparation and presentation as well as timing for the event.
Ensure banquet standard operating procedures are being followed.
Help setup and break down events or works the event floor as needed to ensure it exceeds the guests' expectations.
Manage inventory and operating procedures including controlling transfer and stocking inventory.
Control and limit waste.
Complete Captain's Event Report for each event.
Complete closing checklist to secure the club for the night after each event.
Complete Beverage Consumption Report after every event.
Act as a mentor and provide training to other associates.
Knowledge, Skills, and Abilities:
Ability to provide direction to associates in a respectful manner.
Exhibits integrity (honesty and truthfulness).
Has attention to detail and the ability to follow direction and abide by standard operating procedures.
Is consistently striving to be better.
Must have excellent communication, multi-tasking, and organizational skills.
Must have exceptional grooming standards that are consistent with company guidelines.
Must have the ability to communicate in English.
Excellent written and oral communication skills.
Self-starting personality and able to work with little direction.
Always maintain a professional appearance and manner.
Must be willing to assist co-workers with their job duties and be a team player.
Must be available weekends, nights, and holidays.
Ability to bend and stand for long periods of time in hot conditions and walking and lifting to 50 lbs.
Requires a high level of professionalism with exceptional culture skills.
Ability to inspire and motivate associates.
Knowledge of food preparation and presentation.
Ability to remain calm under pressure.
Must thrive in an ever-changing fast-paced environment.
2-4 years of related experience.
Food Safe certification is required RBS (Responsible Beverage Service) Certification is required.
Job Type:
Part-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
Employee discount Flexible schedule Paid training Experience level:
1 year Restaurant type:
Bar Caf Casual dining restaurant Shift:
4 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Weekends as needed Ability to commute/relocate:
Portola Valley, CA 94028:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Portola Valley, CA Portola Valley, CA Part-time Part-time $20 - $25 an hour $20 - $25 an hour 1 day ago 1 day ago 1 day ago Date:
Tuesday, October 11, 2022 Position:
Banquet Captain Salary:
Hourly/Non-Exempt Reports to:
Events Director
Summary:
The Banquet Captain will be responsible for exceeding the guests' expectations during an event by supervising banquet events using established policies and procedures.
Adhere to Alpine Hills Tennis & Swimming policies and enforce those with associates.
Essential Duties and
Responsibilities:
Understand and adheres to the Clubs values, safety, and service standards.
Ensure the safety of guests and associates.
Communicate with supervisor throughout shift to ensure efficiency, and report any concerns (safety, service, guest concerns etc.
) Comply with attendance rules and be available to work on a regular basis.
Assist in any setup/reset for the event to the supervisors / coordinator's / guest's specifications.
Perform any other tasks as requested by Management.
Be willing to assist fellow associates and management as needed and be a team player.
Follow all health and safety regulations and maintain banquet cleanliness in front and back of the house.
Understand and reinforces service standards to all banquet staff.
Is the main contact with the guest during the function and greets host in charge and responds to requests maintaining contact throughout the event; ensures guest satisfaction.
Monitor and handles guest complaints.
Manage the banquet staff including event duties and timing during events to ensure efficiency.
Manage all opening /closing side work.
Review setup to ensure it follows the Banquet Event Order including reviewing and implementing table and seating diagrams.
Maintain the authority to refuse alcoholic beverages to intoxicated customers and checks guest ID's as necessary.
Inspect staff uniforms at the beginning of each shift to ensure they meet club standards.
Liaison with housekeeping and maintenance to ensure facility remains clean and in repair.
Responsible for communication with the kitchen regarding food preparation and presentation as well as timing for the event.
Ensure banquet standard operating procedures are being followed.
Help setup and break down events or works the event floor as needed to ensure it exceeds the guests' expectations.
Manage inventory and operating procedures including controlling transfer and stocking inventory.
Control and limit waste.
Complete Captain's Event Report for each event.
Complete closing checklist to secure the club for the night after each event.
Complete Beverage Consumption Report after every event.
Act as a mentor and provide training to other associates.
Knowledge, Skills, and Abilities:
Ability to provide direction to associates in a respectful manner.
Exhibits integrity (honesty and truthfulness).
Has attention to detail and the ability to follow direction and abide by standard operating procedures.
Is consistently striving to be better.
Must have excellent communication, multi-tasking, and organizational skills.
Must have exceptional grooming standards that are consistent with company guidelines.
Must have the ability to communicate in English.
Excellent written and oral communication skills.
Self-starting personality and able to work with little direction.
Always maintain a professional appearance and manner.
Must be willing to assist co-workers with their job duties and be a team player.
Must be available weekends, nights, and holidays.
Ability to bend and stand for long periods of time in hot conditions and walking and lifting to 50 lbs.
Requires a high level of professionalism with exceptional culture skills.
Ability to inspire and motivate associates.
Knowledge of food preparation and presentation.
Ability to remain calm under pressure.
Must thrive in an ever-changing fast-paced environment.
2-4 years of related experience.
Food Safe certification is required RBS (Responsible Beverage Service) Certification is required.
Job Type:
Part-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
Employee discount Flexible schedule Paid training Experience level:
1 year Restaurant type:
Bar Caf Casual dining restaurant Shift:
4 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Weekends as needed Ability to commute/relocate:
Portola Valley, CA 94028:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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